General conditions

Article 1 – Application
1.1. These general conditions apply to all services by THE VAT HOUSE bv cvba for the benefit of a customer, unless agreed otherwise in a written agreement between THE VAT HOUSE bv cvba and the customer. In that case the current general conditions only apply insofar as they do not contradict what is determined in that agreement.
1.2. These general conditions have the force of law in the relationship between THE VAT HOUSE bv cvba and the customer and are considered to have been accepted by the customer if the latter has not expressed any complaint within a reasonable period after receiving them. The acceptance of these general conditions cannot, however, be exclusively assumed among other things from the normal continuation of the services by THE VAT HOUSE bv cvba with no complaint from the customer within a reasonable period.

Article 2 – Payment of fees

2.1 Our services are charged on an hourly basis whose rate varies depending on the experience of the employee and the complexity of the material dealt with. The first consultation is also charged in this way.
2.2. Our hourly rates and fees exclude VAT and include secretarial costs and other small office costs borne by THE VAT HOUSE bv cvba. Specific costs and expenditure (such as the costs of translation, foreign travel expenses etc.) are charged additionally.
2.3. Unless expressly agreed to the contrary, the fees owed by the customer for the services must be paid at the latest ten days after the date of receipt of the invoice from THE VAT HOUSE bv cvba for the services rendered.

Article 3 – Late payment

3.1. In the case of late payment, the customer owes late payment interest, after being warned by THE VAT HOUSE bv cvba and informed that late payment interest will be charged, at a rate accordingly the Law on late payment.
3.2. In addition the customer owes a compesation of 10 % of the owed amount of the invoice.

Article 4 – Professional liability

4.1. In order to cover any professional liability of THE VAT HOUSE bv cvba, as well as its partners or employees, THE VAT HOUSE bv cvba has taken out a professional liability insurance policy.
4.2. Liability towards the customer of THE VAT HOUSE bv cvba, as well as its partners or its employees, with respect to the services rendered will in any case always be limited to the amount covered by THE VAT HOUSE bv cvba’s professional liability insurance policy.

Article 5 – Applicable law and authorised bodies.

5.1. These general conditions and the relationship between THE VAT HOUSE bv cvba and the customer are governed by Belgian law.
5.2. Any disputes that may arise in connection with the relationship between THE VAT HOUSE bv cvba and the customer or these general conditions will be mediated exclusively by the courts of the legal district of Antwerp.
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